Sloppy Email from Goop

March 31, 2009 by Forest Bronzan Leave a reply »

I read last month that Gwyneth Paltrow launched a lifestyle brand and new website: Goop.com From the few reviews I skimmed, there was nothing but bad things to say about the project; so I joined the email list to see how that department was doing.

So far, the email efforts have been sub-par and somewhat sloppy. A recent email showcased a few of these unfortunate elements.

1. In the screen grab below, notice in the upper left: ‘Having trouble reading this email?’ This of course is a good best practice that every email should have (a web-based version for someone to click through to view). But in this case it is incredibly small. I had to squint to make sure I was reading it correctly. Why not make this just a little bigger so your subscribers don’t have trouble reading it.

goop-1

2. This next screen grab is with images enabled (in Gmail). On first glance, it just looks sloppy.

  • The logo takes up a lot of real estate and looks slopped on
  • There is no subject heading (for the content or this particular email) outside of the DO logo that integrates with her site
  • The font is fairly large and spread out
  • There is no navigation (or other links for that matter)
  • There is not  much design here at all

goop-2

So much improvement needed with this campaign. Hopefully they are just going through some ‘new email marketing campaign’ jitters and will turn the initiative around. Time will tell.

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